Refund Policy
Refund Policy
We want you to love every product you buy from Circuitly. If something isn't right, we're here to help.
Returns
We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
How to Start a Return
Email us at support@circuitly.store with your order number and reason for return. We'll respond within 1–2 business days with instructions.
Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.
Damaged or Defective Items
If your item arrived damaged or defective, please contact us within 7 days of delivery with photos and we'll send a replacement or issue a full refund — no return required.
Non-Returnable Items
- Items returned after 30 days
- Items that are used, damaged by the customer, or missing original packaging
Questions?
Reach us anytime at support@circuitly.store. We're happy to help.